Welcome to the US Mall Store Help Center

If you lost or forgot your usmallstore.com password, you can easily reset it using the following steps:

1. Open the page.
2. Enter the email address registered to your usmallstore.com account.
3. Select Request Verification Code.
4. Check your email for the code. Be sure to check your junk or spam folder.
   • This code expires after 30 minutes. If your code expired, you can request a new one using the steps above.
5. Enter the code and a new password that you haven't used before.
6. Select Submit.
7. Sign in using your new password.

When creating a new password, you can't use either of your last two passwords.

If you got an email from us saying your password was changed, and you have unrecognized charges on your account, you can learn more about how to protect your information.